Mr. Green Jeans
New member
When we did the counter top renovation to our kitchen, the coice for a retractable down draft vent unit was Kitchenaide. 30 days after the install, the unit failed (Christmas Eve to be exact). We spent weeks going round and round with their warranty people. The exasperating part is that I was present while a factory authorized service person was looking at the unit for the second time and the tech rep that deals with service people says the unit is not repairable BUT you have to take it up with warranty.
To make a 2 month saga short, we now have a Bosch unit thanks to the Lowes people who covered our back.
I am from western Ohio where a number of people I have known work for Kitchenaid hench the loaylty, until now.
To make a 2 month saga short, we now have a Bosch unit thanks to the Lowes people who covered our back.
I am from western Ohio where a number of people I have known work for Kitchenaid hench the loaylty, until now.