Amazing Yet..... Grrrrrrr...

Deadly Sushi

Deadly Sushi

Formerly The Giant Mojito
Hello!!! *waving*

So this is it right!!?

My BEST customers daughter decides to order 2 keyboards from me.
They are special backlit keyboards for her managers!

No problem! I get her credit card number and I put the order thru.

Today... she gets ONE keyboard. Thats it.

I look into things and no one can come up with a tracking number. They drop-shipped from a warehouse from a distributor.

Not good.

So... MY company re-issues the PO and they decide to send the damn thing GROUND!!! Its going to get there at the end od this month and THESE are supposed to XMAS gifts!!!

So I call up and get the shit organized. I eventually get ONE keyboard (which is what I wanted) shipped OVERNIGHT!!! SWEET!!! Its on the dime of the distributor because THEY screwed up!
I call my clients daughter and say she will have it tomorrom on Saturday.

PERFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I go over to my manager and tell him what happened ANNNNNNND.........

He YELLS at me!!!!!!! He said the cost is huge even though WE arent paying for it... then he says the customer isnt a client (her father is) and HE will do WHATEVER it takes to STOP the shipment from getting to MY client on SATURDAY. (tomorrow) He said she is NOT a company and therefore will have to wait till Monday. If I dont like it.... I should speak to his manager.


I didnt speak to his manager. Its not worth causing a scene.
But I have been there TWo months and this is the TIP of the iceburg.


Anyhew... how is everyone doing?????? :chef:
 
So, this is what the manager thing was all about?
He sounds like an ass.

Anyhew, you know how I'm doing.. btw, want some Italian Chocolate cookies, shipped express?
You could share them with Clint and Zeph under the tree. :-)
 
That dude has a serious bug up his ass.

EVERY customer is worthy. Piss one off, even if they are “small”, and in this day of internet reviews, you get pounded. Best to be good to all.

You did very well. :thumb:

Your higher up choked and dropped the ball.
 
Reminds me of a company I used to work for long long ago in a galaxy very close to us...

Anyway, one of the robot arms in the ATL went down, so I checked it out and low and behold the cable had broke, cable everywhere and this shut down the other arm. Not good as there were a ton of tape jobs to be run that night.
I call our 24/7 Memorex support line, which the company paid a bundle to have, and find out he is drunk at our company party (which I wasn't allowed to go to)!! In the end I had to remove all of the cable and manually park the arm, this got the second arm going again and yea jobs could get done! Tape Ops was thrilled, IS was thrilled, and in the morning all the clients were thrilled their jobs were done.
The very next evening when I came into work (I worked alone on 3rd shift at the time) I found out my manager was writing me up because it was against department policy to do what I did. And write me up she did, and on my record it went...


Some people are born asses Paul, others like your manager and that manager I mentioned above, take it to a whole new level....
 
He's screwing with you because he can. Go ahead, go to HIS manager, then, when nothing gets done, go back to work and wait for the chance to talk to your manager's manager's boss (he has one, I'm sure) and let the company screw themselves out of a good client.
 
Wow, Sush and Mav - those are crappy stories!

You do the right thing, because you KNOW it's the right thing to do, and you get smacked down. Sucks.

But, you know, in the bigger picture of life, you both earned good karma that will, or already has, come around again to you.

Lee
 
A-holes are where you find them. Back in the 70's I was on the first leg of a 3 day trip, O'Hare to JFK. I was flying flight engineer at the time and the copilot was a jarhead like me. The captain was such a complete ass that neither of us felt we could concentrate on our jobs and safety was an issue. When we arrived at Kennedy we called crew schedules and told them we weren't spending another second with that pr**k. The two of us deadheaded back to Chicago on a flight out of LaGuardia and went home.

We have a saying: You can screw a Marine but you can't screw with a Marine.
 
Sass Muffin said:
So, this is what the manager thing was all about?
He sounds like an ass.

Anyhew, you know how I'm doing.. btw, want some Italian Chocolate cookies, shipped express?
You could share them with Clint and Zeph under the tree. :-)
Click to expand...

DAMN RIGHT I do!!!!!! :bounce::chef:
 
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