vyapti
New member
I'm interviewing candidates for a property management position and I need to come up with some questions to gauge someone's basic computer knowledge. Does anyone have some good questions?
Background:
I work in a small non-profit company. I'm the only one that's remotely tech savy. I've got two employees that can hold their own. And the others give me nightmare. One employee had to bring her laptop in to have her clock reset. Another prints pictures by importing them into Word (and distorts them to fit the page). I've got two employees that can't use Outlook. So any and all training falls on me.
For this position I need someone who's got some basic competence and is trainable. They use Word a lot, Excel a little, and a Property Management database that's a little cumbersome. I just need someone who can learn (mostly) on their own and with tech support, can do some troubleshooting and who won't screw things up.
So I'm looking for some good questions I can ask candidates. I'm already skeptical of the current candidates' abilities.
The Questions:
Skills:
Any other Ideas?
Background:
I work in a small non-profit company. I'm the only one that's remotely tech savy. I've got two employees that can hold their own. And the others give me nightmare. One employee had to bring her laptop in to have her clock reset. Another prints pictures by importing them into Word (and distorts them to fit the page). I've got two employees that can't use Outlook. So any and all training falls on me.
For this position I need someone who's got some basic competence and is trainable. They use Word a lot, Excel a little, and a Property Management database that's a little cumbersome. I just need someone who can learn (mostly) on their own and with tech support, can do some troubleshooting and who won't screw things up.
So I'm looking for some good questions I can ask candidates. I'm already skeptical of the current candidates' abilities.
The Questions:
Skills:
- What software are you comfortable using?
- What is the purpose of MS Outlook?
- Tell me the difference between a database and a spreadsheet? When is it appropriate to use each?[FONT="][/FONT]
- [FONT="]What specific tasks have you performed in a complex software application?[/FONT]
- [FONT="]What is your level of experience with software used in your job? What resources do you use when faced with a PC problem?[/FONT]
- In what ways do you use a computer to enhance your personal life?
- [FONT="]Do you bank on-line? What sorts of things do you purchase on the internet?[/FONT]
- [FONT="]How do you organize your internet business? [/FONT]
- [FONT="]What web sites do you have bookmarked? What would I find if I browsed your internet history?[/FONT]
- [FONT="]Give me an example of an assignment, which you have recently worked on, that involved the learning of a new technical development.[/FONT]
- Over the last week, how often have you used your personal computer? What did you do? What software did you use?
- [FONT="]How have you learned your computer skills? Give an example. What one area do you wish you knew more about?>[/FONT]
- [FONT="]Give me an example of an assignment that you found difficult to finish? How did you go about it?[/FONT]
- [FONT="]Tell me about a time when you were given an assignment, but you were not clear of how to go about it. How did you tackle this situation?[/FONT]
Any other Ideas?